What is a disadvantage of oral communication as demonstrated by Kelly's situation?

In Kelly's situation, the correct choice highlights a significant disadvantage of oral communication: it does not provide a permanent record of the message. This lack of a tangible record can lead to challenges in accountability, verification, and reference. When information is conveyed verbally, there’s no documentation to refer back to, which can create issues, especially in situations where specific details are critical or when disputes arise over what was said.

The absence of a written account can lead to misinterpretations or gaps in communication, as parties may remember discussions differently. This contrasts with written forms of communication, which allow for clarity, precision, and an ability to review and reflect upon the information conveyed. The other options discuss aspects that, while relevant to communication as a whole, do not address the core issue of lacking a permanent record in oral exchanges.